Shipping policy
Shipping Policy for Lufiténo
1. Delivery Time
- India: Orders are delivered within 5 days.
- International (UAE, Canada, UK): Orders to countries outside India will take 15-20 days for delivery, depending on customs processing and local courier services.
2. Free Shipping (India)
- Free Shipping: We offer free shipping on all orders within India.
3. Shipping Charges (International)
- For orders to UAE, Canada, and the UK, shipping charges will apply. These charges will be displayed during checkout based on the destination and package weight.
- Customers are also responsible for any customs duties or taxes applicable in their country.
4. Order Processing
- Orders are processed within 1-2 business days after payment confirmation.
- Once shipped, you will receive a tracking number via email or SMS to monitor your shipment.
5. Delivery Locations
We currently deliver to:
- India (Free Shipping)
- United Arab Emirates (UAE)
- Canada
- United Kingdom (UK)
6. Undelivered Packages
- If a package cannot be delivered due to an incorrect address or recipient unavailability, it will be returned to us. Customers will need to contact us to arrange reshipping.
7. Delays and Exceptions
- While we strive to deliver within the stated timelines, delays may occur due to customs clearance, courier issues, or other unforeseen factors. In such cases, we will notify you promptly.
8. Contact Us
For any questions or concerns about your shipment, please contact us:
Email: Lufiteno.com@gmail.com
Phone: +91 8448-318343
Thank you for choosing Lufiténo Jewelry. We’re excited to serve you!